For Adeslas student insurance, the full amount of the unused months will be refunded, except for document management expenses and emergency expenses, if any, which will not be reimbursed. As long as the visa refusal certificate issued by the Spanish embassy is presented. If the insurance documentation has not yet been issued by SERP CONSULTORES DE RIESGOS S.L., cancellation can be requested without any type of surcharge or compensation, including urgent processing, and without any justification. The refund of the amounts will be made through the same payment method used to pay the policy.